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Comparison · Decker vs Workiz

The honest Workiz alternative.

Workiz Starter is $65/user/month. Three technicians is $195. Four is $260. Decker is $39/month flat for teams up to ten — no per-user fees, no SMS charges, no surprise add-ons.

Reserve Founding Spot — $19/mo See the full comparison

Direct Workiz importer at launch. Switch in under an hour.

$65
Workiz Starter (1 user)
Per-user pricing, scales linearly
$392
Real cost for 4-person Standard team
$98/user × 4 + SMS fees
$39
Decker Pro — flat, forever
Up to 10 users, founding rate locked
The honest gap

Workiz is per-user. Decker is per-team. That's the whole math.

Workiz is solid field service software for cleaning, locksmith, garage door, junk removal and appliance repair businesses. It is also priced per user, which means the bigger your team grows, the worse the economics get. Decker priced flat per team because the cost of running scheduling software does not scale linearly with the number of technicians using it. That's it. That's the whole pitch.

Per-user fees stack fast

Workiz Starter is $65/user/month. Add a second tech: $130. A third: $195. Standard tier ($98/user) and Professional tier ($228/user) compound even faster. A 5-person team on Workiz Standard runs $490/month. Decker Pro is $39/month flat for the same team.

SMS messaging, charged per message

Workiz uses traditional SMS for customer messaging — charged per message on top of subscription. A busy 4-tech team can easily add $30-$60/month in SMS fees alone. Decker is WhatsApp-only, zero per-message cost. The conversation lives in the customer's WhatsApp, where they already are.

Outbound call dialer features you don't need

Workiz Pro includes an outbound sales call dialer designed for lead-chasing operations. For a working plumber, electrician or HVAC tech, this is a feature you pay for and never use. Decker focuses on the operational tools small service teams actually use every weekday.

Built for service brands that scale by adding users

Workiz is most popular with multi-location cleaning, locksmith and junk removal franchises — businesses that grow by hiring more techs. The per-user pricing model fits that growth pattern, but penalises small operators who just want the software to do its job without the bill growing every month.

Feature comparison

Decker vs Workiz — line by line.

For a 4-person service team on Workiz Standard tier with typical usage. Real numbers, not headline numbers.

What you pay for Workiz Decker
Solo price (1 user)$65/mo (Starter)$19/mo flat
Team of 4 (Standard tier)$392/mo ($98/user)$39/mo flat
Per-user feeYes — every user None — up to 10 users
SMS / messaging feesPer-message charges WhatsApp-only, no per-message cost
Real-world monthly cost (4-person team)$420-$700/mo$39/mo flat
Mobile invoicing
Customer CRM + history
Scheduling & dispatch
WhatsApp-native messaging
QR code public fault reporting
Outbound sales call dialerPro tier feature Not included (not needed)
EPA 608 / certification tracking Included in Pro
Total cost over 24 months (4-person team)~$10,000 - $16,800~$936
From the people actually paying

What Workiz customers say.

Representative concerns from r/locksmith, r/CleaningService, r/sweatystartup, and G2 reviews.

"We added our third locksmith and the monthly bill jumped to $294. Software didn't get better, just got more expensive per head."

— locksmith shop owner, r/locksmith

"The SMS reminders work great. The SMS bill at the end of the month is rough. We're sending ~600 messages/mo. It adds up."

— garage door repair, G2

"Workiz is good if you're hiring like crazy. We're not. We're three people for the foreseeable future. Per-user pricing punishes us."

— cleaning business owner, r/CleaningService

"The outbound dialer feature is interesting but irrelevant for us. We don't cold-call customers. We respond to job requests."

— appliance repair, G2

"Tried to negotiate the per-user fee down for our small team. They wouldn't budge. Said the pricing is the pricing."

— junk removal, r/sweatystartup

"Solid product overall. Just outgrew it. We're 6 people now and at $588/month it's our second-biggest software cost after payroll."

— multi-trade service, G2

The switching path

How to leave Workiz cleanly.

1

Export your data from Workiz

Workiz allows CSV export of customers, jobs, invoices, and payments under Settings. Export everything before you cancel. Decker's importer accepts these CSV formats directly.

2

Set up Decker (15 minutes)

Import the CSVs. Connect your Stripe account. Connect your WhatsApp Business number (Pro tier). Add your team. We do this together on a WhatsApp call during the founding period.

3

Run parallel for 2 weeks (optional but safe)

New jobs land in Decker. Existing jobs finish in Workiz. Your team learns the new workflow without dropping a single customer commitment. Workiz is month-to-month, so you only pay for the month you finish in.

4

Cancel Workiz

Workiz cancellation is in Settings → Billing → Cancel Subscription. Confirm via email. The next month's per-user bill won't hit. You're done.

Switching FAQ

Five questions ex-Workiz users always ask.

Why does Workiz pricing add up so fast?

Workiz uses a per-user pricing model. The Starter tier is $65/month per user. Adding a second technician makes it $130/month. Standard tier ($98/user) and Professional tier ($228/user) compound faster. A 4-person Workiz Standard team costs around $392/month before any per-message or add-on fees.

Is Decker really cheaper than Workiz?

Yes. Decker is $19/month flat for Solo and $39/month flat for teams up to 10. Workiz scales per-user — a 4-person team typically runs $260-$900+/month depending on tier. The savings on Decker for a small team are typically $200-$800/month.

What's the main difference between Decker and Workiz?

Workiz uses traditional SMS messaging with per-message fees and a per-user pricing model that scales linearly with team size. Decker is WhatsApp-only (no SMS fees), flat-priced per team (not per user), and is built specifically for the 1-to-10 person operation rather than franchised multi-location service brands.

Can I migrate my Workiz data to Decker?

Yes. At launch we ship a Workiz data importer for customers, jobs, invoices, and history. CSV import is available today for early access customers. Migration typically takes under an hour for solo operators or a single afternoon for small teams.

Does Decker have all the Workiz features I use?

Decker covers the core Workiz feature set: scheduling, dispatch, customer CRM, mobile invoicing, online payments, recurring jobs, technician management, photo notes, and reporting. Decker adds WhatsApp-native messaging (Workiz is SMS-only) and QR code public fault reporting (Workiz does not offer this). Decker does not have Workiz's outbound sales call dialer module, which most solo and small-team operators do not use.

Founding pre-order

Lock $19/mo Solo or $39/mo Pro for life.

Pay now via Payoneer invoice. Get the founding price forever as long as your subscription stays active. 90-day delivery guarantee — full refund if Decker isn't delivered in your hands by Day 90.

2 of 25 founding spots claimed23 remaining

Reserve in 30 seconds. Payoneer invoice within 24 hours. 90-day refund guarantee.

Why per-team beats per-user for small service operators.

The single biggest difference between Workiz and Decker is not features. It's the pricing model. Workiz is per-user. Decker is per-team. For a solo operator, the math is close to identical (Workiz Starter $65/user vs Decker Solo $19/user — though Decker is over 3x cheaper at the entry point). But the moment you hire a second technician, the math diverges sharply. Workiz at $130 vs Decker at $39 flat. Third technician: Workiz $195, Decker still $39. Fourth: Workiz $260, Decker still $39. The gap compounds every time you grow.

Workiz is excellent software. It is particularly strong for cleaning businesses, locksmiths, garage door repair operators, junk removal companies, and appliance repair shops — the customer profile it has historically focused on. The platform's outbound call dialer, marketing automation lite, and per-user accountability features make sense for franchised or franchise-style service brands growing by adding technicians. If you fit that profile, Workiz might still be the right tool.

But for the 70%+ of service businesses that are not franchises and not aggressively scaling by headcount, the per-user pricing model is a structural disadvantage. The cost of running the software does not scale linearly with how many people use it — yet your bill does. Decker rejects that pricing pattern because it isn't honest. A 2-person service team uses roughly the same software functionality as a 6-person service team. The 6-person team shouldn't pay three times as much for the same product.

The other meaningful difference is messaging. Workiz uses traditional SMS, charged per message, sent through a third-party SMS gateway. Decker is WhatsApp-only — the conversation lives in the customer's actual WhatsApp app, the same place they message their family, with zero per-message fees. Your customers' reply rates are higher because they're not screening unknown SMS numbers. Your monthly bill is lower because there's no SMS gateway taking a cut of every appointment confirmation. The single biggest weekly cost saving on Decker vs Workiz is probably the messaging fees you stop paying.

If you're a solo locksmith, a 2-3 person cleaning service, a small garage door repair shop, a junk removal team, an appliance repair operation, or any service business that hires slowly and operates with discipline — Workiz's per-user model penalises you, and Decker's flat per-team model rewards you. Reserve a founding spot above, lock in $19 Solo or $39 Pro for life, and stop paying for software based on how many people use it.

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