Field service management software, priced for teams that work.
Multi-site field service management software has historically been priced like enterprise infrastructure — $59 a seat starting, climbing past $300 a month once the modules you actually need are bolted on. Decker Pro takes a different position. For service teams of 3 to 10 — HVAC field service teams, photobooth and events operators, vending companies, coffee machine service businesses, gym equipment maintainers, restaurant equipment service, and property/facility maintenance crews — you get the full multi-site, multi-machine, multi-technician product for a flat $39 a month.
What "multi-site" actually means in Decker Pro: every site is a first-class object. Group machines under it, attach contracts, run reports by site for clients who want them, and let your dispatcher filter the whole interface to just one location when they need to. What "machines inventory" means: every machine has its own service history, photos, parts list and downtime stats — so when a customer calls about "the espresso unit on the left", your tech walks in already knowing what's been done to it.
Equipment maintenance software and facility maintenance software both tend to be sold to facilities directors who want six different reports per month. Decker Pro is built first for the ops manager who runs the team day-to-day — fast scheduling, fast assignment, fast resolution. The leaderboard keeps techs accountable without becoming a stick. The activity log answers "who did what when?" without anyone having to write it down. Tasks and custom checklists make sure the steps that matter on each machine type actually get done.
For HVAC field service management software specifically, Decker Pro covers recurring maintenance contracts cleanly: each rooftop, each split unit, each chiller can be its own machine, each on its own service rhythm, with the right tech assigned by skill and proximity. The same model works for photobooth management software (each booth is a machine, each event is a job), for vending service software (each unit is a machine, each route is a tech), and for any service field where the work is "go to the thing, fix the thing, log what you did."
QR code public fault reporting is the feature that pays for itself in the first week. Print a sticker, stick it on the machine, walk away. The next person to notice a problem scans the code, fills a 30-second form, and your team has a ticket — with the machine ID, the location, photos, and a way to send WhatsApp status updates back to whoever reported it. No app to install, no account to create. It works for vending, photobooth, gym equipment, restaurant equipment, HVAC, coffee machines, and any other field-service category where the asset stays put and the public sees it.
Stock requests, shipments and a real activity log round it out. Your techs request parts from the van. Your office sees it instantly. Stock levels stay honest. Parts moving between sites are tracked. Nothing falls through the cracks. The whole product, all of it, $39 a month, locked at the founding rate for life.